In order to provide our clients with the most reliable and stable trading platform, with the best security, we have built a desktop version of the BXB client. Our platform is not web-based like most trading clients out there.
Being a desktop client, while installing BXB, your security/antivirus software may treat BXB as a threat. In order to help customers who may face these conflicts, with their antivirus software, we offer the following three solutions:
1. If your security software/antivirus software asks you whether to trust “BXB.exe” or “trader.exe”, please select “Yes”.
2.If “BXB.exe” or “trader.exe” is treated as a malware and put into quarantine, please add them into white list/trust list in your security/antivirus software.
3.If “BXB.exe” or “trader.exe” has issues running properly, please try turning off or logging out your security antivirus software temporarily.
1. The security anti-virus software you are using
2. A screenshot of the notification your software giving you